DemandAI.ProHelp Center
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Email support@demandai.proFrequently Asked Questions
How does demand letter drafting work?
The platform reviews your case details, medical records, and relevant precedent to draft professional demand letters. Simply input your case information and receive a comprehensive, evidence-based demand letter in minutes — with every figure independently audited.
Is my data secure?
Data is encrypted in transit and at rest, and each account is isolated by row-level security in the database. Personal identifiers are replaced with opaque tokens before any text reaches an AI model, and a request is rejected outright if that scrub cannot be verified clean. Your documents are not used to train AI models. We hold no SOC 2 report and make no HIPAA de-identification claim — the security page lists exactly which controls are in place.
Can I customize the drafted demand letters?
Absolutely. Every draft can be fully customized to match your firm's voice and specific case requirements — the platform analyzes your writing style so drafts read like your firm wrote them. You maintain complete control over the final output.
What file formats are supported?
We support PDF, DOCX, and text files for document uploads. Drafted demand letters can be exported in PDF, DOCX, or plain text formats.
How accurate are the settlement calculations?
Settlement estimates apply jurisdiction-specific fault rules and damages caps, explain the reasoning behind every range, and every figure is independently audited. These are estimates and should be used as guidance.
Do you offer training and onboarding?
Email support is available at support@demandai.pro — reach out and we will walk you through setup and answer questions as you go.