DemandAI.ProHelp Center
Find answers to your questions and get the support you need to succeed with DemandAI.Pro.
Email Support
Questions are answered directly by the founder — send the details and you'll get a real answer, not a ticket number.
Email demandaipro@gmail.comFrequently Asked Questions
How does demand letter drafting work?
The platform reviews your case details and uploaded documents to draft a professional demand letter, then a second, independent pass recomputes every figure and corrects any discrepancy. It does not cite case law: bracketed placeholders mark where counsel inserts controlling authority. Input your case information and receive an evidence-based draft in minutes — on 2026-09-22 a five-document personal-injury demand took about four minutes end to end.
Is my data secure?
Data is encrypted in transit and at rest, and each account is isolated by row-level security in the database. Personal identifiers are replaced with opaque tokens before any text reaches an AI model, and a request is rejected outright if that scrub cannot be verified clean. Your documents are not used to train AI models. We hold no SOC 2 report and make no HIPAA de-identification claim — the security page lists exactly which controls are in place.
Can I customize the drafted demand letters?
Yes. Every draft is editable before export, and edits and re-exports do not count against your letter volume. You maintain complete control over the final output.
What file formats are supported?
We support PDF, DOCX, and text files for document uploads. Drafted demand letters can be exported in PDF, DOCX, or plain text formats.
How accurate are the settlement calculations?
Settlement estimates take jurisdiction-specific fault rules into account and flag any applicable damages caps for counsel to consider — caps are surfaced as context, not applied automatically. The reasoning behind every range is shown, and every figure is independently audited. These are estimates and should be used as guidance.
Do you offer training and onboarding?
Email support is available at demandaipro@gmail.com — reach out and we will walk you through setup and answer questions as you go.